FAQ

Frequently Asked Questions

Do you make custom cakes (wedding, birthday, corporate)?
Yes. We design custom cakes for weddings, birthdays, and corporate events. Share your date, servings, flavour, design inspiration, and any dietary notes. Lead time is typically 3–7 days; complex designs may require longer. To start your order, use our contact form and we will get back to you the same day.
What flavours and signature cakes do you offer?
Our classics include Triple Chocolate Mousse, White Chocolate Raspberry Mousse, Tiramisu, Lemon Mousse, and Black Forest—available as whole cakes and slices. Seasonal specials rotate often; check our current menu in-store or online.
Do you offer gluten-free, eggless, or vegan options?
Selections vary by season. Contact us to confirm availability for gluten-free, eggless, or vegan cakes. We'll also advise on cross-contact and suitable options.
How far in advance should I order?
For whole cakes, we recommend 48–72 hours. For custom designs, please allow 3–7 days (longer during busy holidays). Same-day whole cakes and slices are often available in-store.
Do you deliver?
Whole cakes and dessert tables for events can be delivered within town for a flat fee — tell us the date, time and address when you place the order. Everything else is pickup at the counter.
Where are you located and what are your hours?
We're at , town, BC V6K 3C2. Hours: Mon–Sat 8am–8pm, Sun 9am–8pm. Holiday hours may vary—please check our latest listings or call us directly.
Do you offer wedding cake tastings?
Yes. We can arrange tastings or curated slice selections so you can try our flavours before choosing your wedding cake. Please book in advance.
How big should my cake be?
General guide: 6″ = 6–8 servings; 8″ = 10–14; 9″ = 14–18; 10″ = 18–24. We'll confirm sizing based on your design and how you plan to serve the cake.

Before you ask

Most of the questions we get at the counter are the same five, so here they are in writing. If your question is not below, use the contact form — it reaches the same people who bake the cakes, and it is answered the same day.

The short version: everything is made here, in one kitchen, in daily batches. Whole cakes come in three sizes and are also sold by the slice. Custom orders need a few days' notice, and more for tiered or hand-decorated work. Pastries are a morning product. Allergens are listed plainly on the ingredients page because guessing is not good enough when someone is allergic.

If you are ordering for an event, the two things worth deciding early are the number of guests and the time you need everything ready. Those two answers set the cake size, the number of platters and the delivery slot, and everything else follows from them.

Still not answered?

The counter is the fastest route for anything about today — what is in the case, whether a particular cake is cut, how many slices are left. The contact form is better for anything about a future date: an order, a quantity, a delivery slot, or a question about ingredients that needs a careful answer rather than a quick one.

When you write, three lines are usually enough: the date, the number of people, and what you have in mind. We will tell you what is possible, what needs more notice, and what it costs, and we will say so plainly if a request does not suit our kitchen. It is better to send you somewhere that can do the job properly than to accept an order we would have to apologise for later.